The Peninsula Hong Kong

Desire of the staff to please and ablity to perform their tasks

I aaways stay there.I think it is the best hotel in the world

Good hotel enviroment and close to shopping area

Top Hotel and fantastic service. They could not do a better job in serving the customer and a very slick organisation. Thank you

I loved the fact it has so much history. It was like we were staying in a living museum. The traditions are well cultivated and beautifully presented in the style and authenticity or the hotel. The staff are well trained, polite, informative and overall make the stay more pleasant and enjoyable.

There should be more options for people with allergies, for example the Afternoon tea was wonderful but options for people who have dietary needs would have made my experience even better.

The decor and ambience gives you a special feeling.

Restaurant service was a bit slow.

Good location, hotel room kept clean and comfort.

Poor facilities like swimming pool. No butler service. Staff is not as friendly as other 5 star hotels I previously stayed. It is absolutely not worth the money we paid for. Plus the lobby is super congested with high tea restaurant's tables. Left absolutely no space for us who just wanted to sit and chat.

Location

Lobby /many people waiting for afternoon tea.

Location. Excellent equipment in the room, and fascilty is just after being renoveted. Exellent harbour view from room window.

The room was narrower than I expected, compared to the cost. Most of room service menu finishes at 11 pm.

房间设施比较人性化、先进

房间的设施使用说明尽量也增加中文的说明

立地は最高です。 アフタヌーンティーも、宿泊者は予約ができます。

４泊しました。スタッフの対応は無愛想で悪い。リムジンを手配してあり、チェックアウト時待機してあると言- われたが、されてなかった。ウェルカムフルーツも鮮度が悪かった。日本の一流ホテルを期待しない方がいいで- す。

クラシカルな建物、内装は圧巻! どこを見てても飽きないです。 　部屋はチェックインの際、無料アップグレードしてくれ、25階と九龍が見渡せて気持ちの良いお部屋。毎日替わるダイニングの果物もすごく良い!　朝一番のプールで泳ぐのも最高でした☆

部屋のトイレですが、黄ばみがすごい! トップクラスのホテルはここまで美しくしててほしいです。

很贴心的准备了儿童床，宝宝睡的很舒服。

入住的第一天研究了半天也不会用开水机，叫来服务人员看，原来是忘记给加进水了。第二天记得给往里面补水了。

想像通りの素晴らしさてした。

ありません。

非常干净，位置超棒

房间小，床小，不适合带小朋友住